Frequently Asked Questions

What Payment Methods Are Available?

Both Cash on delivery and the online payment option is available. All payment methods (COD/Net banking/UPI/ Credit card/Debit card) are accepted.

How Long Will it Take To Get My Package?

The usual delivery timing is 2-4 days all over India. However in some rural places, delivery might take up to 3-5 days.

How Do I Track My Order?

The Tracking ID of your package will be emailed to you once you place your order.

Do I Need A Account To Place Order?

You need an account to place an order. Creating an account helps you track your orders and you can easily do so in two steps when placing an order.

OTHER FAQ'S

How Do I Place an Order?

Once you have selected the items you want, click checkout and follow the instructions.

What Can Be Done If I Receive damaged product?

Our replacement policy covers products that are defective or damaged. You simply have to record anĀ unpacking video without pauses or cuts before opening the parcel. With the unpacking video, you can easily request a replacement. There is no return shipping fee.

How Can I Contact If I Have Any Queries?

Click on the Whatsapp Icon or Call Icon in our website homepage to contact us.
Email – buyjoyofficial@gmail.com
Contact – 9080473056
Whatsapp – 9080473056